Human-computer interface design issues for a multi-cultural and multi-lingual English speaking country - Botswana

Journal article

Authors / Editors

Mpoeleng, Dimane

Research Areas

No matching items found.

Publication Details

Author list: Onibere EA, Morgan S, Busang EM, Mpoeleng D

Publisher: Oxford University Press

Place: AMSTERDAM

Publication year: 2001

Journal: Interacting with Computers (0953-5438)

Journal acronym: INTERACT COMPUT

Volume number: 13

Issue number: 4

Start page: 497

End page: 512

Number of pages: 16

ISSN: 0953-5438

eISSN: 1873-7951

Languages: English-Great Britain (EN-GB)

View in Web of Science | View citing articles in Web of Science

Abstract

This paper reports on research carried out to determine whether a localised interface is preferred by users in a multi-cultural and multi-lingual country where a non-local language is nationally used,. We attempted to discover whether local symbols are more acceptable to users as icons and also whether the current phrases used in menus and icon descriptions are clearly understood by the various communities.A survey was conducted nation-wide among computer end-users in Botswana. The results indicate an overwhelming desire from users for a localised interface. However, there appears to be little need for localised icons and no agreement as to which language to use for text-based interfaces. (C) 2001 Elsevier Science B.V. All rights reserved.

Keywords

culture, interface design, localised interface, Usability

Documents